Graham Hipkins
Mon 19th Feb 2024
4. Would you recommend us?
Range of products, excellent. Helpful and knowledgable customer service. Delivery by DPD pathetic.
Jim shearn
Tue 23rd Jan 2024
4. Would you recommend us?
found what we needed easily - good quality product - more delivery information would be helpful
Derek Ruby
Wed 23rd Aug 2023
4. Would you recommend us?
Just wanted to say the signs arrived today and they are brilliant, thank you. Delivered earlier than expected and better looking than expected. One very pleased customer thank you
N Walker
Fri 2nd Dec 2022
4. Would you recommend us?
1st class service - have placed three orders, all delivered the following day.
John Kelly
Wed 16th Nov 2022
4. Would you recommend us?
James
Wed 1st Jun 2022
4. Would you recommend us?
Brian James
Thu 17th Mar 2022
4. Would you recommend us?
Very happy with the items supplied.
Kieran
Fri 12th Nov 2021
4. Would you recommend us?
Informative website, prompt delivery!
Alan
Tue 14th Sep 2021
4. Would you recommend us?
Great service, thank you
Andy W
Tue 23rd Feb 2021
Have used you guys before and the service is great – Peter has recently helped me with a return and replacement part which was good.
Products are competitively priced and I don’t need a trade account, which is helpful when I’m just after a few bits.
Alan D
Thu 29th Oct 2020
1.What made you choose to buy these products from SSP? – Able to buy in bulk, cheaper than previous supplier, and the discount.
2.What did you think of the product? - Fit for Purpose good quality.
3.What did we get right? – Price, availability, delivery timescale.
4.What could we improve? - Can’t help you there, all was good.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – Mark Hughes great service
Finally, out of 5 what would you rate us? - 5
Clare H
Thu 24th Sep 2020
1.What made you choose to buy these products from SSP? - internet search, and detailed info on the website and from your staff
2.What did you think of the product? - it is as described, fit for purpose, we're getting a great result from it
3.What did we get right? - service on the phone and by email was really helpful and informative
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I think it was just Peter and Mark that I dealt with, and they were both great
Finally, out of 5 what would you rate us? 5*
Julie A W
Tue 18th Feb 2020
Julie A W 19 February 2020
1.What made you choose to buy these products from SSP? Recommendation from askham Bryan PC who had purchased signs previously
2.What did you think of the product? Very good
3.What did we get right? Very helpful via phone and email and prompt delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Whole team very good
Finally, out of 5 what would you rate us? 5
Peter B
Wed 15th Jan 2020
1.What made you choose to buy these products from SSP? Was the right item at the right price
2.What did you think of the product? very good item
3.What did we get right? easy ordering, good product, quick delivery
4.What could we improve? can't find how to change my password
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? order was done online, so no-one was involved, however I did have to reset my password which was done online on the chat, they were very helpful
Finally, out of 5 what would you rate us? 4.8 out of 5
Bev C
Fri 25th Oct 2019
Good morning
We came across your site through searching on Google. We liked the products and the delivery was prompt. 5/5 rating
Chris G
Thu 24th Oct 2019
Thanks for the email, I have been impressed by both the product and staff of your business. Answers to your questions below;
1.What made you choose to buy these products from SSP? Only product that we could find for the job.
2.What did you think of the product? Good quality and easy to use with all appropriate fittings.
3.What did we get right? Everything!
4.What could we improve? N/A
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No one person.
Finally, out of 5 what would you rate us? 5
Anna O
Thu 23rd May 2019
1.What made you choose to buy these products from SSP? Found after an internet search, looked to be of good quality, fit for purpose and reasonable pricing.
2.What did you think of the product? We have just installed these yesterday and seem to be of very good quality.
3.What did we get right? Everything. Speedy, no issues, good quality
Finally, out of 5 what would you rate us? 5
Kenny C
Wed 16th Jan 2019
Great service good product just what I ordered arrived prompt very happy
Five out of five
Ben D
Tue 27th Nov 2018
1.What made you choose to buy these products from SSP? Google search, one of the first links that came up!
2.What did you think of the product? We have not been able to install yet (order was for an alarmed cover for an emergency door release point) however looks appropriate to our needs and as advertised.
3.What did we get right? Very polite and pleasant on the phone (I called just after placing the order to enquire about delivery slots), and very prompt dispatch/delivery.
4.What could we improve? Nothing, as far as I can see, very pleased.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry didn’t catch the name of the gentleman I spoke to Friday!
Finally, out of 5 what would you rate us? 5
Collleen M
Thu 25th Oct 2018
I work in the purchasing department, your company was sourced by a maintenance engineer, I raised the order. I have had no feedback good or bad on the product so I take it no news is good news. I found your process very good – easy to order, good follow up with order confirmation and invoice. I would rate SSP a 5.
Dan M.
Tue 21st Aug 2018
Very happy with your service
I found you on the web
I was very pleased to be able to interact with a real person to finalise design
I would happily use you again/recommend your services
Jim Gilmore
Tue 30th Jan 2018
Product:
1.What made you choose to buy these products from SSP? Price
2.What did you think of the product? Ideal for what I was looking for
Service:
3.What did we get right? Cost and availability
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Made my purchase online
Finally, out of 5 what would you rate us?
5
Bianca Dell
Mon 18th Dec 2017
Product:
1.What made you choose to buy these products from SSP? – We knew what we were looking for and found it straight away on your website.
2.What did you think of the product? – It is exactly what we are looking for.
Service:
3.What did we get right? – Everything. It is exactly as we requested
4.What could we improve? – Nothing. Excellent service. Fast delivery.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – Mike McNee dealt with our order. He was very prompt
Finally, out of 5 what would you rate us? - 5
Lesley
Fri 8th Dec 2017
Product:
1.What made you choose to buy these products from SSP? What we needed for the job
2.What did you think of the product? Good quality
Service:
3.What did we get right? – ordering & first class delivery
4.What could we improve? Nothing from our experience using your company
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All dealings done through website
Finally, out of 5 what would you rate us? 5/5
Jane Mercer
Mon 20th Nov 2017
We chose your company because we used you last year and were very happy with the product and the service. Gwyn was extremely helpful in catering to our requirements, and a pleasure to talk to.
Marc Fuller
Fri 15th Sep 2017
1. What made you choose to buy these products from SSP?
Your one of the only suppliers I could find that offer lower quantities of security nuts/bolts. Purchased from you before with no issues.
2. What did you think of the service?
Very good, and products arrived quickly.
3. What did you think of the product?
Very good, I have used them before and been great. Would be good to see a stainless version however.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
Securing an expensive roof rack to a vehicle.
5. Out of 5 (with 5 being great) how would you rate us?
5 – Great services, good prices.
David Edwards
Fri 1st Sep 2017
1. What made you choose to buy these products from SSP? The variety, getting all the signs in one place
2. What did you think of the service? Rapid as always
3. What did you think of the product? Superior quality, not like cheaper alternatives we have had in the past
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Product was used to signpost a new events carpark on our site
5. Out of 5 (with 5 being great) how would you rate us? 5 star rating
Michael Jay
Fri 9th Jun 2017
1. What made you choose to buy these products from SSP? Product seemed to fit my requirements and at a fair price.
2. What did you think of the service? Excellent.
3. What did you think of the product? Haven't fitted yet due to weather but in test seems to be perfect.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Will be used to secure a sign that has suffered vandalism and previous removal.
5. Out of 5 (with 5 being great) how would you rate us? 4.5
Duncan Wilson
Fri 26th Feb 2016
1.What made you choose to buy these products from SSP? These were cheaper than other sites seen
2. What did you think of the service? Great, quick and helpful
3. What did you think of the product? Stop signs are heavy and would have benefited with the surrounding in Aluminium, the notices for the road have not been inspected yet
4. We are currently re-developing our website, what improvements (if any) would you like to see? Not spent enough time on your site to dissect this
5. Do you think that having the option to pay through PayPal would be useful? Not for me as our company does not hold a Paypal account
6. Out of 5 (with 5 being great) how would you rate us? 5
Jez Cunningham
Wed 17th Feb 2016
1.What made you choose to buy these products from SSP?
I found you on a google search and it seemed you had a wide range of signs close to what we wanted
2. What did you think of the service?
I liked the very personal contact e.g. the sending of the proof copy
3. What did you think of the product?
The sign was just what we wanted. It was surprising (but pleasant) that the current pricing offered the custom sign for just a tiny bit more than the standard sign.
4. We are currently re-developing our website, what improvements (if any) would you like to see?
For a custom sign it would be useful to support the use of underline and bold (etc). I inserted html-like tags into the simple text box but they were stripped out. Maybe the possibility to attach a customer's draft (as a pdf) and then maybe you could skip the proof approval step.
5. Do you think that having the option to pay through PayPal would be useful?
Paypal is a quick option I often choose for low-value items, and I would probably have used it for this purchase. It helps me but I realise it's not so great for you.
6. Out of 5 (with 5 being great) how would you rate us?
Probably close to 5. I would have liked a thicker plastic option (2 or 3mm) or maybe backed by aluminium? The p&p seemed expensive - until I received the sign and saw how well you had wrapped it! And it's always a bit upsetting for a non-VAT registered buyer to be hit by the vat at the end. The 'cheap' sign had become pretty expensive when vat, and p&p, and vat-on-the p&p, were all added. The option to choose on the first screen to show prices with or without vat all across the website would be nice
Simon Hallowes
Sun 15th Mar 2015
Thank you very much for the signs I recently ordered. I got great help on the phone from a friendly and sympathetic chap who understood just what I wanted and got it produced and delivered 2 days later. Great service at a great price.
Alan Stevens
Sat 14th Mar 2015
Happy to feedback. This is the second time I have bought from you and have been very happy both times. The process is straightforward and easy, my delivery arrived promptly and although I haven’t had chance to use the product yet, am sure it will be fine.
All-in-all, it’s a joy to shop with you and would rate you 5 out of 5.
Damien Seymour
Sun 15th Jun 2014
10 out of 10 for everything you provided!!!!!!!!!
Great company.
Damien Seymour
Neil Taylor
Tue 14th May 2013
OVER THE MOON WITH SERVICE AND DELIVERY, DID WHAT IT SAID ON THE NET
MANY THANKS WILL USE YOU AGAIN.