Ray berry
Sat 3rd Feb 2024
4. Would you recommend us?
Brilliant service very fast delivery
Amy
Tue 23rd Aug 2022
I just wanted to say a massive thank you for all your help yesterday. I really appreciate it and will certainly be using you again for future installation products.
Hugh Tassell
Sat 30th Apr 2022
4. Would you recommend us?
Sara Wildman
Thu 14th Apr 2022
4. Would you recommend us?
The signs were very good quality & exactly as we ordered. Super fast delivery too! Great all round service & would highly recommend.
Alicia Robinson
Mon 11th Apr 2022
4. Would you recommend us?
Great Service
PLRW
Tue 1st Feb 2022
4. Would you recommend us?
Alan
Tue 14th Sep 2021
4. Would you recommend us?
Great service, thank you
Janet
Wed 21st Jul 2021
4. Would you recommend us?
I have no negative to share, am thoroughly impressed with the purchasing experience and product quality, highly recommended
Daniel S
Fri 16th Jul 2021
4. Would you recommend us?
Andrew S
Fri 25th Jun 2021
What made you choose to buy these products from SSP.
SSP were the only company that were selling a customisable version of this product at a reasonable price point.
What did you think of the product?
The A frames I ordered are perfect, the safety warning is large and clear as is my logo.Great quality you can see they will last the test of time.
What did we get right?
Everything.
What could we improve?
If I was to be really pick, then make some changes to the website. It took a while for me to figure out that I could customise any of your signs. But I am 50+ so that could
just be me 🤣
Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Well as I have only delt with you, then you're the only one I can mention 😁. That being said, you have been polite and professional and at all time and communications I have felt that
nothing would have been too much trouble. If the rest of your team are as professionalthen it must be a great company.
Finally, out of 5 what would you rate us?
Definitely 5 out of 5 have already recommended you to friends.
A Bozorgy
Fri 18th Sep 2020
1.What made you choose to buy these products from SSP? Found you on google search, your price look reasonable, I found the parts I wanted.
2.What did you think of the product? It’s doing the job.
3.What did we get right? Almost everything, price, quality delivery
4.What could we improve? Set up an account for us
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Can’t remember the name, but the person who processed my order was nice and helpful.
Eamonn D
Tue 3rd Sep 2019
1.What made you choose to buy these products from SSP? Fire door ID tags
2.What did you think of the product? Really good product
3.What did we get right? Everything
4.What could we improve? N/A
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? N/A keep up the good work as I have used your company for many years
Finally, out of 5 what would you rate us? 5
HEATHER J
Thu 23rd May 2019
We placed 2 orders, they were identical. We purchased 2 rectangular reflectors for our brick gate pillars. the reflectors were delivered in a timely manner.
The second order, 1 of the reflectors was slightly damaged on one corner, but not noticeable once erected on the wall. Shame though as the other 3 were without the fault.
Otherwise 100% happy and would use again. We selected your company as the reflectors were a better size than I had seen on alternative sites.
SSP Reply:
Good morning Heather.
Thank you so much for your feedback.
I am sorry that one of the reflectors was slightly damaged in transit. I am however pleased to hear that you are happy with your order as a whole though.
If you have need to use us again in the future, please ask for myself and I will be happy to give you a small discount as a goodwill gesture.
Kind regards and thanks again,
Hayley
Ian M
Thu 18th Apr 2019
I ordered the resident only parking sign it’s exactly what i was looking for easy to put into grass verge great height. Delivery was quick and on time great service. I certainly would recommend SSP Direct without hesitation to anyone. Thanks for your help.
Lenny
Wed 17th Apr 2019
1.What made you choose to buy these products from SSP? Browsing on the web and locality
2.What did you think of the product? Great
3.What did we get right? Everything
Finally, out of 5 what would you rate us? 5
Derek H
Wed 3rd Apr 2019
I ordered magnetic orange plates from yourselves, via website so didn’t deal with a person (sorry!!) so can’t mention anyone, received promptly and efficiently – would have to say 5
Charles B.
Thu 30th Aug 2018
Thank you for the delivery and the all the signs are perfect we will be using you again in the near future 5 out of 5
Andrew S.
Tue 22nd May 2018
1.What made you choose to buy these products from SSP? Internet search
2.What did you think of the product? Very good
3.What did we get right? Yes they are very useful
4.What could we improve? Not really they do the job
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The transaction went very smooth there was no one in particular
Finally, out of 5 what would you rate us? 4
Karen Robinson
Thu 12th Apr 2018
1.What made you choose to buy these products from SSP? From Internet search
2.What did you think of the product? Matched requirement
3.What did we get right? Availability
4.What could we improve? All fine, no improevement required from my recent experience
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No
Finally, out of 5 what would you rate us? 5
Wellesbourne Parish Council
Tue 30th Jan 2018
Product:
1.What made you choose to buy these products from SSP? Your online shopping site was easy to navigate
2.What did you think of the product? Product is exactly what I expected but the colour scheme was the opposite of what I had anticipated – it looked better the colourway you used
Service:
3.What did we get right? Prompt and helpful response from your email services
4.What could we improve? Nothing from my experience
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All staff dealt with were equally helpful and professional.
Finally, out of 5 what would you rate us? FIVE STAR!!
Thank you again for choosing to buy from SSP.
Thank you for the great service, I am sure we would happily use your services again in the future should a need arise.
Ray Underwood
Fri 13th Oct 2017
1. What made you choose to buy these products from SSP?
Looked a good company on the web search
2. What did you think of the service?
Very good
3. What did you think of the product?
Very good
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
To stop people parking in front of the gates to a property we own
5. Out of 5 (with 5 being great) how would you rate us?
4 - Would have been 5 but your postage is expensive and it took 3 days to get here.
Nick Duarte
Mon 17th Apr 2017
1. What made you choose to buy these products from SSP? Google search
2. What did you think of the service? Not to bad but took 5 days to get to me which I think is a little long
3. What did you think of the product? Exactly what I needed
4. Out of 5 (with 5 being great) how would you rate us? 4
John Hunter
Fri 7th Apr 2017
1.What made you choose to buy these products from SSP?
I found it on the internet and it seemed to be just right
2.What did you think of the service?
Just delivery. The item arrived promptly and intact
3. What did you think of the product?
Very good. Solid and easy to install.
4. Out of 5 (with 5 being great) how would you rate us?
Derek Brain
Tue 31st Jan 2017
1. What made you choose to buy these products from SSP? I choose you because you were the only firm I could find who sold what I wanted.
2. What did you think of the service? Online purchasing was fine and delivery time very quick
3. What did you think of the product? The product is good quality - pignose security screwdriver bits.
4. Out of 5 (with 5 being great) how would you rate us? 5
Lynn Carroll
Thu 25th Aug 2016
1. What made you choose to buy these products from SSP? I completed a google search – located yourselves and found the products I needed
2. What did you think of the service? Great – ordering was easy and confirmations and delivery was good in keeping me up to date with status
3. What did you think of the product? Good – not had chance to look closely yet but seems fine so far
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? Nothing to comment about at the moment but would use you again
Shahid Mohammed
Mon 28th Mar 2016
1.What made you choose to buy these products from SSP? the price and they were what i needed for the job
2. What did you think of the service? very good,, personal and hands on
3. What did you think of the product? I think good, as it went direct to my customer who installed them, and no complaints, thats why I re-ordered them agin for another job
4. We are currently re-developing our website, what improvements (if any) would you like to see? More clearer in terms of products, seems really hard to read and messy at moment…needs clarification
5. Do you think that having the option to pay through PayPal would be useful? Yes
6. Out of 5 (with 5 being great) how would you rate us? 4
Robert Bowen
Thu 3rd Mar 2016
My company has just introduced a permits to work system as part of our Safe Systems of Work review for contractors. I was looking around for a supplier and found your website. We may order more types or quantities depending on how good/suitable we think the permits are.
Doug Hemmings
Thu 18th Feb 2016
Fast and efficient service. Thankyou.
Rupert May-Hill
Thu 3rd Sep 2015
So far, I'm very pleased with the service. A quick response and a polite email from Jenny Butler to check all details were correct (they were). Prompt and accurate delivery. Product looks fine, but I won't actually use the security screws until is weekend, at which point I'll be better placed to comment on their quality.
Simon Barnett
Fri 24th Jul 2015
1.What made you choose to buy these products from SSP?
Great Range – great web site - easy to order – I don’t know whether anyone else does these products but I never bothered to look because your site and range was so good.
2. What did you think of the service?
First Class
3. What did you think of the product?
Very Good – we are property developers and when we rent houses on behalf of owners these screws are used to lock up cupboards in the hope that the Tenants will never find anything to unlock them. I would like to probably order the personalised ones next time as they can be screwed tighter and are by all intents and purposes 100% secure. Only criticism I would have is that they are a little on the pricey side :( - but that hasn’t stopped me repeat ordering ;) - Trade Discount ??? - LOL
4. Was the website easy enough to use?
Very
5. Out of 5 (with 5 being great) how would you rate us?
5!:)
Tony Bottomley
Fri 26th Jun 2015
Found you on the internet. Website easy to use & price and lead time were fine, delivered when expected.
Jo Camelin
Tue 23rd Jun 2015
Great product and service. Very helpful. 5 out of 5.
Nikki Karlstad
Fri 5th Jun 2015
1.What made you choose to buy these products from SSP? Internet search came up with your company as a supplier
2. What did you think of the service? Great and fast
3. What did you think of the product? Just what we needed
4. Was the website easy enough to use? Very easy
5. Out of 5 (with 5 being great) how would you rate us? 5
Paul Snotra
Fri 5th Jun 2015
1.What made you choose to buy these products from SSP? Clear website and professional website and product choice and price
2. What did you think of the service? Very good
3. What did you think of the product? Not tested yet but looks good for the job
4. Was the website easy enough to use? yes
5. Out of 5 (with 5 being great) how would you rate us? 5
Maureen
Tue 5th May 2015
In response to your email I thought the service was excellent, the product is really good but the website was a bit difficult but only because I was unable to determine exactly which thermostat covers were ideal for my needs. Consequently I contacted your company by telephone, the salesman was extremely helpful and directed me to the type I needed. They arrived promptly and are exactly as the salesman described. I would definitely rate your service as a 5.
David Turgoose
Fri 20th Mar 2015
1. Service / supply prompt and correct.
2. Product very good, performs well.
3. Website easy enough to navigate, but I ordered by phone as you did not do the precise item I wanted, and ordered close to my requirements.
4. 5 out of 5.
Sarah Haseldine
Fri 6th Feb 2015
1. What did you think of the service? Very prompt
2. What did you think of the product? Good quality
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Stuart Adam
Mon 26th Jan 2015
1. What did you think of the service?
Excellent service with help after issue with the internet order.
2. What did you think of the product?
Putting the product into practice this week and will see if the company finds them effective and easy to use.
3. Was the website easy enough to use?
The web site was easy to use however there was an issue with payment site.
4. Out of 5 (with 5 being great) how would you rate us? 4
Tom Shaw
Mon 26th Jan 2015
1. What did you think of the service? Excellent
2. What did you think of the product? Excellent
3. Was the website easy enough to use? Very Easy
4. Out of 5 (with 5 being great) how would you rate us? 5
Brian Stephens
Fri 17th Oct 2014
hi
1. What did you think of the service? - Excellent!
2. What did you think of the product? - perfect
3. Was the website easy enough to use? -very good
4. Out of 5 (with 5 being great) how would you rate us? - 5
thanks
Lynn Hughes
Fri 29th Aug 2014
I found your site very easy to use, especially as I didn't exactly know what I was looking for.
Hopefully we will be back again soon
Trevor Peart-Jackson
Sat 14th Dec 2013
Very fast delivery much impressed.
Used the security screws yesterday. Just the job.
I found the website and the google route to it very helpful.
Andy Harmon
Fri 4th Oct 2013
Quick delivery after placing my order