Deborah T
Mon 20th May 2024
4. Would you recommend us?
Really good ordering process and service. Very pleased with our order.
Alex
Fri 23rd Jun 2023
4. Would you recommend us?
Very friendly and knowledgeable telephone advisors, also the super fast delivery I've enquired about has saved our work week. I've already recommended SSP and will order again. Many thanks.
Eleanor Sykes
Tue 20th Jun 2023
4. Would you recommend us?
Stuart McDermott
Wed 5th Apr 2023
4. Would you recommend us?
Caroline Smith
Fri 24th Feb 2023
4. Would you recommend us?
Excellent customer service. After placing an order, I received an email to double check the order I'd placed as something I was ordering was included as standard with the socket covers. It was clear to see that SSP are there to support their customers.
Tracey Mitchell
Mon 6th Feb 2023
4. Would you recommend us?
Claire Forster
Fri 2nd Dec 2022
4. Would you recommend us?
Generally good, but here was a delay in the delivery and no-one from company contacted me to inform me of the delay. Other than that, service was very good.
Leighton Derrick
Wed 9th Nov 2022
4. Would you recommend us?
The delivery went missing on site as it's a big place but after contacting Customer Services they were extremely helpful and we managed to locate the delivery. Great service!
Karen
Mon 21st Mar 2022
4. Would you recommend us?
Speedy, friendly, efficient.
My only problem was that your emails are caught by my spam filter, fortunately I found your mail.
No complaints from me at all.
Wouldn't hesitate to recommend.
Alan
Tue 14th Sep 2021
4. Would you recommend us?
Great service, thank you
Andy W
Tue 23rd Feb 2021
Have used you guys before and the service is great – Peter has recently helped me with a return and replacement part which was good.
Products are competitively priced and I don’t need a trade account, which is helpful when I’m just after a few bits.
Emma L
Wed 10th Feb 2021
What made you choose to buy these products from SSP? I always check products and prices on SSP when looking for products we require.
What did you think of the product? Always receive products as described. We’ve never had any issues with the products.
What did we get right? Good customer service, quick response and delivery times
What could we improve? N/A
Trish. S
Thu 7th Jan 2021
I think the main feedback I would give is the speed of service which was excellent as the product arrived next day. I would rate the service as 5 out of 5.
Aoife M
Thu 17th Dec 2020
Product is excellent, exactly what we needed.
Fast quick responses and postage.
Jane C
Tue 17th Nov 2020
What made you choose to buy these products from SSP? Always get my goods from you.
What did you think of the product? Good
What did we get right? Yes
Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Finally, out of 5 what would you rate us? 5
Ashok D
Wed 28th Oct 2020
Good and quick easy ordering service
Received on time with speck as requested
Well done ssp
Ian B
Mon 25th Feb 2019
Why SSP? SSP seemed to be the only place supplying this specific sign.
Product? was as described, works well and is durable.
Did we get it right? Delight to order from, staff all very welcoming and helpful.
Service? Very efficient service, delivery was exceptionally speedy.
Who deserves a special mention? Gwyn Ewens was delight to deal with.
Julie B
Wed 16th Jan 2019
Great service good product just what I ordered arrived prompt very happy l, so no problem there.
Alastair M
Mon 29th Oct 2018
Product:
1.Have used in the past. Good price and great service
2.What did you think of the product? Good quality
Service:
3.What did we get right? The order
4.What could we improve? nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The whole team
Finally, out of 5 what would you rate us? 5
Susan C.
Thu 7th Jun 2018
1.What made you choose to buy these products from SSP? Purchased previously from your other items
2.What did you think of the product? Met our requirements/ as expected/ reflected online description
3.What did we get right? Acknowledgements/ despatch advice/ delivery/communications excellent
4.What could we improve? No service excellent
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? N/A
Finally, out of 5 what would you rate us? 5
Rattan Khetani
Wed 21st Mar 2018
5/5
Matt Lloyd
Mon 26th Feb 2018
I needed some galvanised sign post kits in time for a contractor on site, and delivery was 1-2 working days as promised. Product was complete and good quality. I rang customer services in advance because of a narrow lane access, and the person I spoke to was very helpful, putting a note on the order to ensure the appropriate vehicle was used. Delivery company (Tuffnells) were friendly and efficient. Overall I was impressed by the reliability of the service. 5/5.
Stephanie Cheetham
Tue 30th Jan 2018
Product:
1.What made you choose to buy these products from SSP? Bought products previously and have always been satisfied with them.
2.What did you think of the product? Great.
Service:
3.What did we get right? Service was good, unable to purchase online due to website issues so ordered over the phone which was great.
4.What could we improve? ETA for delivery of products on ordering.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone has been great (a woman took my order on the phone and was very helpful)
Finally, out of 5 what would you rate us? 5
Jeremy Priest
Mon 21st Aug 2017
Happy with the permit book, arrived very quickly, very helpful staff over the phone.
Julian Deshmukh
Fri 3rd Mar 2017
1. What made you choose to buy these products from SSP? Ordered from before – very good, quick service, no hassle in getting what I needed
2. What did you think of the service? - Very good
3. What did you think of the product? – Excellent – easy to get the bespoke permits designed and ordered to suit our needs
4. Out of 5 (with 5 being great) how would you rate us? – 4.5
Lorna Wilson
Tue 14th Feb 2017
Service? Engineer recommendation
Product? Excellent
Product? Excellent
Rating? 5
Jane Clayton
Wed 16th Nov 2016
1. What made you choose to buy these products from SSP? - Purchased goods before
2. What did you think of the service? - Very good service
3. What did you think of the product? - Products very good
4. Out of 5 (with 5 being great) how would you rate us? - 5
Jane Clayton
Fri 11th Nov 2016
1. What made you choose to buy these products from SSP? - Purchased goods before
2. What did you think of the service? - Very good service
3. What did you think of the product? - Products very good
4. Out of 5 (with 5 being great) how would you rate us? - 5
Julian Deshmukh
Fri 7th Oct 2016
1. What made you choose to buy these products from SSP? Initial Google search, then subsequent repeat order
2. What did you think of the service? Very good, quick response to questions
3. What did you think of the product? Just what I was after
4. Out of 5 (with 5 being great) how would you rate us? 4
5. Overall, how do you feel we could improve as a business? Don’t think I have anything further to add at this time. From my initial dealings I have no complaints/areas needing to be improved.
Pam Dean
Sat 13th Aug 2016
1. What made you choose to buy these products from SSP? We were looking for quality products at low prices
2. What did you think of the service? Excellent 2 day delivery. Informative and easy to use website
3. What did you think of the product? Good quality products – exactly what was required
4. Out of 5 (with 5 being great) how would you rate us? 5 out of 5
5. Overall, how do you feel we could improve as a business? N/A Will certainly order from you again when needed
Katie Weller
Mon 9th May 2016
1.What made you choose to buy these products from SSP?
I couldn't find any other supplier that had this accident book with carbon copies init.
2. What did you think of the service?
Quick delivery if a little more expensive than I would usually want to pay. I didn't mind because it was a one off purchase.
3. What did you think of the product?
Just what I was looking for. An A4 size (as opposed to A5) might have been preferred if it was available.
4. We are currently re-developing our website, what improvements (if any) would you like to see?
Shipping costs made clearer before getting to the checkout.
5. Do you think that having the option to pay through PayPal would be useful?
Yes.
6. Out of 5 (with 5 being great) how would you rate us?
4.5
Barney Robertson
Fri 6th Nov 2015
1.What made you choose to buy these products from SSP? Exactly what I required
2. What did you think of the service? Good
3. What did you think of the product? Good
4. Was the website easy enough to use? Simple and efficient
5. Out of 5 (with 5 being great) how would you rate us? 5
Nicholas Lloyd
Thu 8th Oct 2015
Very good
Andrew Gale
Thu 1st Oct 2015
1.What made you choose to buy these products from SSP?
You had the best match for the product I required
2. What did you think of the service?
Very good
3. What did you think of the product?
As expected
4. Was the website easy enough to use?
No – I could not reset my password and had to ring to place my order
5. Out of 5 (with 5 being great) how would you rate us? 4
Sharon Rimmer
Sun 9th Aug 2015
If I need any Safety Products I always contact yourselves who are always quick and efficient to respond to my mails
Once the order is placed goods arrive as promised
I would give you a 5 every time
Diane Webley
Tue 21st Jul 2015
1. You were recommended by another Council.
2. Excellent service. Delivery in less than 24hrs.
3. The signs were well built and the dual arrow sign a money saver.
4. Website easy to use unfortunately my computer froze at the end so I telephoned the order, polite and helpful service given.
5. Rating 5+
Thank you.
Jane Clayton
Mon 20th Jul 2015
1.What made you choose to buy these products from SSP? = As we had nearly run out.
2. What did you think of the service? = Very good
3. What did you think of the product? = Very good
4. Was the website easy enough to use? = ordered over the phone.
5. Out of 5 (with 5 being great) how would you rate us? = 5
Hazel Sykes
Fri 10th Jul 2015
Found you on the internet, you had the products that I wanted to use, the products were within my price range, the website was easy to use and the products arrived quickly. 4 out of 5
Jenna Riley
Sun 29th Mar 2015
The website is easy to use and the order I placed arrived very promptly. I’d emailed with a query prior to making the order and the reply to this was quick and all my questions were well answered.
Susan Jervis
Tue 10th Feb 2015
Service – excellent.
Product – just what we wanted.
Website – easy to use.
5/5
Evelyn Reeve
Thu 22nd Jan 2015
Service: Found the service 5 out of 5. Really good got the package within the time stated.
Product: The products are really good. My mother has dementia and lives at home. However she switches of gas central heating and moves the gas control to off. Has taken over a year to find products such as this. Would recommend you share your products with Social Services and Alzheimer's societies as none of these knew of these products. It has certainly given us peace of mind that my mum cannot switch off the heating now. We needed a locking device to go over power supply and plug socket however you did not have 1 single locking product that covered both. So we purchased a plug socket and the larger key lock. It was a tight fit and we needed to move the gas timer controls to fit both. It would have been better to get 1 cover. Something to consider with your supplier.
Website: Yes found it easy to use
Overall: 5 out of 5
Paula Markham
Mon 29th Sep 2014
1. What did you think of the service? Excellent Service from ordering to delivery.
2. What did you think of the product? Excellent Products
3. Was the website easy enough to use? Website very easy to use
4. Out of 5 (with 5 being great) how would you rate us? 5*