Jackie Baker
Fri 15th Dec 2023
4. Would you recommend us?
Sue Williams
Thu 27th Jul 2023
4. Would you recommend us?
Purchasing
Fri 10th Mar 2023
4. Would you recommend us?
Excellent service thank you
Ian C. Dibbs
Fri 2nd Dec 2022
4. Would you recommend us?
Great Range of Products & Fast Delivery
Waterhouse
Wed 16th Nov 2022
4. Would you recommend us?
Excellent company, ordered one day and delivered next day, definitely recommended
Peter
Wed 9th Nov 2022
Thank you for this Peter the service you have provided has been great.
I will look forward to receiving this item and hopefully more in the future.
Kind regards
Paul A Holt
Wed 9th Feb 2022
4. Would you recommend us?
MR SCOTT SHANKLAND
Thu 3rd Feb 2022
4. Would you recommend us?
quality product
Jock Wallace
Thu 9th Dec 2021
4. Would you recommend us?
Don Hodge
Tue 6th Jul 2021
4. Would you recommend us?
Excellent service from SSP. Delivery arrived as stated and really happy with the quality of the items supplied. Will definitely use this company again. Well done everybody!
Jerome L
Tue 17th Nov 2020
What made you choose to buy these products from SSP? Good detailed website
What did you think of the product? good quality
What did we get right? help on phone
Is there anybody that you have dealt with that deserves a special mention in our team meeting?
5.no name but very helpful
Eoin O
Tue 17th Nov 2020
What made you choose to buy these products from SSP?
You were nearby so I could collect.
What did you think of the product?
Great quality. Reasonable price.
What did we get right?
The people I spoke to on the phone and had email conversations could not have been more helpful - I think I even said it in an email at the time. They were all a pleasure to deal with.
What could we improve?
Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Gwyn and Peter. They were exceptional.
Finally, out of 5 what would you rate us?
5
B Ede
Fri 11th Sep 2020
I chose SSP for value and quality of products and both criteria were perfectly fulfilled.
I have no hesitation in giving SSP five out of five.
Annie S
Mon 20th Jul 2020
Hello!
We were delighted with the reflective sign for our driveway brick post. It arrived speedily, was well packaged and appears to be of good quality.
Whether it stops drivers reversing into our gatepost.... Only time will Tell!
Thanks
Annie
Dave S
Thu 24th Oct 2019
1.What made you choose to buy these products from SSP? internet search
2.What did you think of the product? very good no complaints
3.What did we get right? yes exactly right
4.What could we improve? no issues so nothing to do better
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? no all good
Finally, out of 5 what would you rate us? Rating out of 5 = 5
Robert A
Mon 24th Jun 2019
Thank you for my parcel, delivered today and am very pleased.
Your company was very informative and prompt
John G
Thu 18th Apr 2019
Product and service – 5 out of 5
Karen W
Thu 8th Nov 2018
1.What made you choose to buy these products from SSP? Website
2.What did you think of the product? as expected as advertised
3.What did we get right? Called me back after looking into a query I had
4.What could we improve? Query from above was, the packages were delivered separately which wasn't specified when I ordered a sign with a pole. Would have been good to know in the first place.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Finally, out of 5 what would you rate us? 5
Charles B.
Thu 30th Aug 2018
Thank you for the delivery and the all the signs are perfect we will be using you again in the near future 5 out of 5
Matthew L.
Wed 11th Jul 2018
1.What made you choose to buy these products from SSP? GOOGLE Search.
2.What did you think of the product? As described/expected.
3.What did we get right? Shipped on time, arrived in good condition and really refreshing to get a proper invoice emailed over for our accounts department despite a web/credit card purchase.
4.What could we improve? Nothing of note.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Not applicable - which is a good thing in this instance.
Finally, out of 5 what would you rate us? No reason to mark down from 5.
Hilary P.
Tue 19th Jun 2018
1.What made you choose to buy these products from SSP? You had the right products & were able to deliver them to us really quickly (next day)
2.What did you think of the product? The products are as described & do what we need them to.
3.What did we get right? You went out of your way to give us next day delivery & replied to our initial queries promptly, efficiently & in a friendly manner.
4.What could we improve? No. We will purchase from you again.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee dealt with our order & went out of his way to provide all of the items we were after in the tight timescale that we asked for. Thank you.
Finally, out of 5 what would you rate us? 5
Rich B.
Thu 14th Jun 2018
1. What made you choose to buy these products from SSP? New project – found you on the net. Using components that I’ve never sourced before.
2. What did you think of the product? Fit for purpose
3. What did we get right? Good service from start to finish
4. What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn was top notch!
Finally, out of 5 what would you rate us? 5/5
Alyson N.
Thu 26th Apr 2018
1.What made you choose to buy these products from SSP? You had just what we needed
2.What did you think of the product? Very good
3.What did we get right? ALL
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No
Finally, out of 5 what would you rate us? 5
Jeremy Richardson
Mon 26th Feb 2018
I found your company through an internet search, the product proved to be of good quality at a reasonable price and customer service was excellent.
5 out of 5 no problem.
Carol
Mon 12th Feb 2018
Product:
1.What made you choose to buy these products from SSP? Price
2.What did you think of the product? Good quality
Service:
3.What did we get right? Everything!
4.What could we improve? –
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?All on-line
Finally, out of 5 what would you rate us? 5/5
Jim Gilmore
Tue 30th Jan 2018
Product:
1.What made you choose to buy these products from SSP? Price
2.What did you think of the product? Ideal for what I was looking for
Service:
3.What did we get right? Cost and availability
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Made my purchase online
Finally, out of 5 what would you rate us?
5
Stephanie Cheetham
Tue 30th Jan 2018
Product:
1.What made you choose to buy these products from SSP? Bought products previously and have always been satisfied with them.
2.What did you think of the product? Great.
Service:
3.What did we get right? Service was good, unable to purchase online due to website issues so ordered over the phone which was great.
4.What could we improve? ETA for delivery of products on ordering.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone has been great (a woman took my order on the phone and was very helpful)
Finally, out of 5 what would you rate us? 5
Alison Guppy
Mon 22nd Jan 2018
Product:
1.What made you choose to buy these products from SSP? snake eye bits
2.What did you think of the product? just right
Service:
3.What did we get right? fast service and gave the dimensions of the bit
4.What could we improve? ?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? did everything online
Finally, out of 5 what would you rate us? 5
Matt Preston
Fri 27th Oct 2017
Product:
1.What made you choose to buy these products from SSP? You were the only one I could find on the internet doing this product!
2.What did you think of the product? I like it - clear printing and looks robust. Haven’t used it properly yet, but feels the same quality as other safety signs I have ordered in for work
Service:
3.What did we get right? Yes
4.What could we improve? I had to go to another provider to het a hi vis vest. Why don tyou do a mathcing (UAV) one?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes - me. I am a top customer! :-) OK - so it's not all about me. I must say this arrived first out of all the other stuff I ordered from other suppliers on the same day (including from Amazon). Well done!.
Finally, out of 5 what would you rate us? 5
Evan Arthur
Fri 1st Sep 2017
1. What made you choose to buy these products from SSP? We specify your products for use in our manufactured products and have done for a while now
2. What did you think of the service? Excellent – next day delivery as promised
3. What did you think of the product? Excellent – exactly fit for purpose
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Security fastenings to secure the half-shells of the protective plastic case of a Network Testing Device (a heavily modified mobile phone)
5. Out of 5 (with 5 being great) how would you rate us? 5
Bill Morgan
Thu 24th Aug 2017
1. What made you choose to buy these products from SSP? 1 - High on internet search and it was the product I was looking
2. What did you think of the service? 2 - Good
3. What did you think of the product? 3 - Good
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) 4 - I am a Drone Photographer and need to sign the area I am operating within
5. Out of 5 (with 5 being great) how would you rate us? 5 - 5
Alan Cross
Thu 24th Aug 2017
1. What made you choose to buy these products from SSP? Price
2. What did you think of the service? Fine
3. What did you think of the product? Good for what I need
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) It’s a "beware of Drones filming" sign so its to warn people about drones filming!
5. Out of 5 (with 5 being great) how would you rate us? 4.5 - or 5 if you hadn’t sent me this survey :)
Jane Clitheroe
Mon 21st Aug 2017
1. What made you choose to buy these products from SSP? I bought these from SSP because they looked like quality products. The service was excellent and the snake eye bit does the job.
2. What did you think of the service?The service was excellent and the snake eye bit does the job.
3. What did you think of the product? I bought these from SSP because they looked like quality products
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I needed to undo snake eye screws that are on all my communal tap protection casings so that the plumber could fix the tap.
5. Out of 5 (with 5 being great) how would you rate us? I would rate you 5/5 for service and quality.
Martyn Francis
Fri 7th Apr 2017
1.What did you think of the service?
Happy with price and time scale of delivery
2.What did you think of the product?
Products look good and professional grade
All round very pleased
Peter Nicholls
Fri 17th Mar 2017
What made you choose to buy these products from SSP?
They were the required length I wish I found these earlier
What did you think of the service?
excellent
What did you think of the product?
very good did everything it was meant to
Out of 5 (with 5 being great) how would you rate us?
5
Julian Deshmukh
Fri 3rd Mar 2017
1. What made you choose to buy these products from SSP? Ordered from before – very good, quick service, no hassle in getting what I needed
2. What did you think of the service? - Very good
3. What did you think of the product? – Excellent – easy to get the bespoke permits designed and ordered to suit our needs
4. Out of 5 (with 5 being great) how would you rate us? – 4.5
Steve Whytock
Fri 27th Jan 2017
1. What made you choose to buy these products from SSP? Closest product to that required on site
2. What did you think of the service? Very good
3. What did you think of the product? Very good
4. Out of 5 (with 5 being great) how would you rate us? 4.5
Nick Pudsey
Sun 22nd Jan 2017
1. What made you choose to buy these products from SSP? Value for money
2. What did you think of the service? Very good
3. What did you think of the product? Good Value for money
4. Out of 5 (with 5 being great) how would you rate us? 5
Just to give you a little more info. Our next door but one neighbour has a sign writing business. I asked them for a quote for the same product. Yours was £25 inc delivery , theirs was £108.
In their defence, I didn’t see the product to see if there was a substantial difference in quality, but your product does exactly what I want for a fraction of the cost.
Paul Richards
Fri 25th Nov 2016
1. What made you choose to buy these products from SSP? Internet search
2. What did you think of the service? Excellent
3. What did you think of the product? Excellent
4. Out of 5 (with 5 being great) how would you rate us? If 5 is great then 6! – Excellent. Speedy turnaround of draft wording and delivery. Only comment would be that a specified time (window) for delivery would be an added advantage.
Tim Hughes
Sun 13th Nov 2016
1. What made you choose to buy these products from SSP? - searched for a SUA sign and you was the only company I could find with pre-made signs
2. What did you think of the service? - easy – great – convenient
3. What did you think of the product? - great
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? - all good !
Jane Clayton
Fri 11th Nov 2016
1. What made you choose to buy these products from SSP? - Purchased goods before
2. What did you think of the service? - Very good service
3. What did you think of the product? - Products very good
4. Out of 5 (with 5 being great) how would you rate us? - 5
Dan Miller
Mon 7th Nov 2016
1. What made you choose to buy these products from SSP? Recommended by colleague who used SSP previously. Very clear detailed technical information on website of the product I purchased.
2. What did you think of the service? Excellent
3. What did you think of the product? Good
4. Out of 5 (with 5 being great) how would you rate us? 5
Pauline Wroth
Fri 7th Oct 2016
I was very impressed by the quick service and the quality of the products. Thank you.
Simon Bennett
Tue 23rd Aug 2016
1. What made you choose to buy these products from SSP? Google search
2. What did you think of the service? Very good
3. What did you think of the product? Very good
4. Out of 5 (with 5 being great) how would you rate us? 5
Stuart Russell
Fri 12th Aug 2016
I needed the signs part of my safety equipment I had a good look around other websites but trying to find good quality signs for a reasonable price when I came across your site and they were exactly what I was looking for.
The service was great quick and efficient and got the signs delivered the next day
The signs were exactly what I was looking for good quality at a reasonable price
I would give your company 5 out of 5
There isn’t anything I can think of to improve your company
Michael Hulme
Fri 5th Aug 2016
Purchased before - impressed with service and product, 5/5
The customer service (back up emails etc) are great and provides confidence
Chris Higham
Fri 29th Jul 2016
1. What made you choose to buy these products from SSP? The cheapest like-for-like product and no delivery charge
2. What did you think of the service? The service was excellent, no issues here at all
3. What did you think of the product? The product was very good and as expected
4. Out of 5 (with 5 being great) how would you rate us? 5*
5. Overall, how do you feel we could improve as a business? You can improve, in your case, by pledging NOT to start CHANGING anything for `corporate` policies of justification. “If it ant broke – don`t fix it!”
Kevin Blair
Thu 23rd Jun 2016
1. What made you choose to buy these products from SSP? Online search for product and quick delivery quoted.
2. What did you think of the service? Excellent. Order was received next day. Could not have been better. I ordered one from a specialist drone company before this and it took 3 weeks to arrive!! I got stuff from China, that I ordered the same day, quicker, so was delighted with your delivery.
3. What did you think of the product? Excellent, exactly what I was expecting.
4. Out of 5 (with 5 being great) how would you rate us? 5 - Can't fault the communication, product or service, which doesn't happen that often.
5. Overall, how do you feel we could improve as a business? In this case I don't think you can (apart from you can always ask for things to be cheaper)
Carlton Jones
Fri 20th May 2016
1.What made you choose to buy these products from SSP?
I couldn’t really find the product anywhere else – I wanted “Caution Unmanned Aircraft operations” on a self-standing Sign (I prefer the term Unmanned Aircraft to Drone since the Yankees use Drones for military purposes)
2. What did you think of the service?
Fine, no problem.
3. What did you think of the product?
Just what I was after, size, weight, wording, colour. My only small criticism would be that it’s easy to pinch your fingers/hand at the top of the sign as you open it out. I would have to warn other that were helping me to lookout for that.
4. We are currently re-developing our website, what improvements (if any) would you like to see?
I used the Product Search box to find “drone” (most commonly used term to describe unmanned aircraft) and matched about 25 products. But I had to open each link in its own window to see if it was the sort of thing I wanted. I would prefer it to list the product names with a small image alongside as it would save me time.
5. Do you think that having the option to pay through PayPal would be useful?
Yes
6. Out of 5 (with 5 being great) how would you rate us?
A good 4
Julian Coleman
Wed 18th May 2016
1.What made you choose to buy these products from SSP? - Cost, speed and overall value for money
2. What did you think of the service? - Outstanding. My issue was dealt with very quickly
3. What did you think of the product? - The replacements were exactly as I expected them to be
4. We are currently re-developing our website, what improvements (if any) would you like to see? - I’m very new to your site, however I think some of the information needs to be a little clearer such as delivery lead time which I totally missed.
5. Do you think that having the option to pay through PayPal would be useful? - 100% yes
6. Out of 5 (with 5 being great) how would you rate us? - 5
Lorraine Coleman
Sat 16th Apr 2016
1.What made you choose to buy these products from SSP? I was unsure what I needed, called your office and received friendly service!
2. What did you think of the service? Great
3. What did you think of the product? Great
4. We are currently re-developing our website, what improvements (if any) would you like to see? I find it user friendly already
5. Do you think that having the option to pay through PayPal would be useful? No
6. Out of 5 (with 5 being great) how would you rate us? 4.5
Terence Jepp
Tue 29th Mar 2016
First class service
First class product
Reasonable price
Perfectly satisfied thank you
Jillian Stokes
Mon 28th Mar 2016
1.What made you choose to buy these products from SSP? Product I wanted at a good price.
2. What did you think of the service? Efficient, if not a little low on delivery.
3. What did you think of the product? As described, good quality.
4. We are currently re-developing our website, what improvements (if any) would you like to see? I seem to remember it was easy to navigate and pay.
5. Do you think that having the option to pay through PayPal would be useful? Always a good option for quick ordering.
6. Out of 5 (with 5 being great) how would you rate us? 4.5
Paul Saffer
Fri 12th Feb 2016
1.What made you choose to buy these products from SSP? Someone told me about you on Facebook
2. What did you think of the service? excellent
3. What did you think of the product? Really good – just what I needed
4. We are currently re-developing our website, what improvements (if any) would you like to see? Seemed fine to me!
5. Do you think that having the option to pay through PayPal would be useful? Nope- credit card is fine by me..
6. Out of 5 (with 5 being great) how would you rate us? 5 – you had what I wanted & delivered it really fast!
Carl Smith
Thu 21st Jan 2016
1.What made you choose to buy these products from SSP? Good value exactly what I needed
2. What did you think of the service? Quick delivery, straight forward website
3. What did you think of the product? what I expected and Easy to install,
4. Was the website easy enough to use? Yes, I like easy to use websites, I soon leave if I run into any issues but SPP was straight forward
5. Out of 5 (with 5 being great) how would you rate us? This was my first order but as far as my experience went I would rate you as a 5
Paul Heiford
Fri 15th Jan 2016
1.What made you choose to buy these products from SSP? I needed a few different items, SSP seemed to be the only supplier which done them all
2. What did you think of the service? Very good, well informed at all times, quick delivery too.
3. What did you think of the product? Again, very good. I got exactly what I ordered.
4. Was the website easy enough to use? Yes, good search facility.
5. Out of 5 (with 5 being great) how would you rate us? 5, already saved into favourites and will use again.
Chris Bowes
Fri 8th Jan 2016
Very happy with the service received
1.What made you choose to buy these products from SSP? PRICE AND QUALITY
2. What did you think of the service? VERY GOOD
3. What did you think of the product? JUST WHAT WE NEEDED
4. Was the website easy enough to use? IT WAS, BUT THE “CHECKOUT” DIDN’T WORK BUT A MEMBER OF YOUR TEAM DID RING ME TO TAKE THE ORDER DETAILS OVER THE PHONE WHICH WAS GOOD SERVICE.
5. Out of 5 (with 5 being great) how would you rate us? 4.5
Lynn Hughes
Wed 23rd Dec 2015
1.What made you choose to buy these products from SSP? - previously have purchased from you
2. What did you think of the service? - excellent as usual
3. What did you think of the product? - good quality & reasonable price
4. Was the website easy enough to use? - I do get confused as to which item to order - too much information on one page
5. Out of 5 (with 5 being great) how would you rate us? 4
Sean Taplin
Thu 3rd Dec 2015
I needed some security fixings which proved to be outside the stock of the usual outlets (RS, Screwfix etc) and I stumbled on SSP through Google. I'm impressed by the range of fixings, the prices are reasoinalbe and the minimum quantities are practical for the type of projects we handle.
Terry Vagg
Fri 6th Nov 2015
1.What made you choose to buy these products from SSP? Identified item required by a web search
2. What did you think of the service? Good
3. What did you think of the product? Ok
4. Was the website easy enough to use? Yes
5. Out of 5 (with 5 being great) how would you rate us? 4
John Rimmer
Fri 23rd Oct 2015
Very good service, delivery next day, first class.
Les Stevens
Fri 21st Aug 2015
1.What made you choose to buy these products from SSP? Existing Satisfied customer returning.
2. What did you think of the service? Excellent.
3. What did you think of the product? Very good.
4. Was the website easy enough to use? Did have some problems in the payment / account section.
5. Out of 5 (with 5 being great) how would you rate us? 5
Derek Eaglen
Fri 24th Jul 2015
We were looking for suitable fixings for cladding panels.
Service was faultless.
Product fine but not suitable for our purpose.
Website easy to use.
Oil givit foive !
Jane Clayton
Mon 20th Jul 2015
1.What made you choose to buy these products from SSP? = As we had nearly run out.
2. What did you think of the service? = Very good
3. What did you think of the product? = Very good
4. Was the website easy enough to use? = ordered over the phone.
5. Out of 5 (with 5 being great) how would you rate us? = 5
Sue Besant
Thu 2nd Jul 2015
1.What made you choose to buy these products from SSP?
Range and ease of website
2. What did you think of the service?
Excellent –fast delivery
3. What did you think of the product?
Good,
4. Was the website easy enough to use?
Very Easy
5. Out of 5 (with 5 being great) how would you rate us? 5
Lesley Hogarth
Fri 29th May 2015
Very impressed with the service and speed of delivery. The sign was exactly what I wanted and better quality than expected. Would have no hesitation in using SSP again, Thankyou.
Jenna Riley
Sun 29th Mar 2015
The website is easy to use and the order I placed arrived very promptly. I’d emailed with a query prior to making the order and the reply to this was quick and all my questions were well answered.
Richard Bowman
Thu 26th Feb 2015
1. What did you think of the service? Good
2. What did you think of the product? We needed that product to use on an existing system, thus no choice of product
3. Was the website easy enough to use? Yes very good
4. Out of 5 (with 5 being great) how would you rate us? 5
Gerry Barnett
Tue 3rd Feb 2015
Excellent service , good quality product , very satisfied customer . Many thanks
Paul Baker
Mon 15th Dec 2014
1. What did you think of the service? Easy and prompt delivery
2. What did you think of the product? Good quality and they actually drilled as expected
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Zella Morley
Wed 10th Dec 2014
The service 5 out of 5 very helpful indeed.
The gentleman on the phone had all the information that I required and sorted out my order that same day. The delivery was fine and product is well made.
Will happily use your company in the fut
Lynn Hughes
Fri 29th Aug 2014
I found your site very easy to use, especially as I didn't exactly know what I was looking for.
Hopefully we will be back again soon
Ioan Davies
Wed 23rd Jan 2013
Stuff arrived today, all in good order, Thanks very much for the speedy supply, excellent service
John F
Wed 30th Nov -0001
Couldn’t fault the on-line and delivery service. Arrived promptly.
When the need arises I will definitely use your company again.