Susan
Fri 19th Apr 2024
4. Would you recommend us?
Very quick and efficient delivery
Graham Hipkins
Mon 19th Feb 2024
4. Would you recommend us?
Range of products, excellent. Helpful and knowledgable customer service. Delivery by DPD pathetic.
Bernard Adshead
Fri 24th Dec 2021
4. Would you recommend us?
Andrew R
Wed 22nd Jul 2020
1.What made you choose to buy these products from SSP Direct?
The product details were clear and informative enabling me to determine which products were best suited for my needs.
I do not normally shop on-line but felt 'secure' in ordering from a locally based company.
I shared with others my positive experience plus many were taken with the Track and Trace book
2.What did you think of the product?
Very pleased with the products and matched the marketing descriptions.
3.What did we get right?
The process was smooth; confirmation and shipment information was customer focussed; marketing of products was clear and images were very helpful.
For not normally shopping online I did find the process customer orientated.
4.What could we improve?
Given that this was my first order I am not sure.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
I did not deal with a particular person but believe it would be helpful to the team to share my generic thinking and experience.
Hopefully this would be an encouragement given the challenges faced by all this year!
Finally, out of 5 what would you rate us?
5 out of 5
Brian H
Fri 20th Dec 2019
1.What made you choose to buy these products from SSP? Online Searched for what I was looking for and found your site, with exactly what I needed.
2.What did you think of the product? Ideal for our requirements.
3.What did we get right? Great response, good price and speedy delivery. Great customer service.
4.What could we improve? Can’t think of anything in particular – really pleased.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton – good job.
Finally, out of 5 what would you rate us? 5 out of 5
Bryan O
Tue 27th Nov 2018
Is there anybody that you have dealt with that deserves a special mention in our team meeting? YES, WHOEVER DEALT WITH MY TRANSACTION MADE MY TRANSACTION VERY EASY
Finally, out of 5 what would you rate us? 5
Nathan T.
Mon 11th Jun 2018
1.What made you choose to buy these products from SSP? - Recommendation
2.What did you think of the product? - Great
3.What did we get right? Service and delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone!
Finally, out of 5 what would you rate us? - 5!
Matt Lloyd
Mon 26th Feb 2018
I needed some galvanised sign post kits in time for a contractor on site, and delivery was 1-2 working days as promised. Product was complete and good quality. I rang customer services in advance because of a narrow lane access, and the person I spoke to was very helpful, putting a note on the order to ensure the appropriate vehicle was used. Delivery company (Tuffnells) were friendly and efficient. Overall I was impressed by the reliability of the service. 5/5.
Emma Young
Mon 30th Oct 2017
Product of very good quality, fast delivery, would definitely buy from SSP Direct again.
5 star
Les Gourlay
Fri 29th Sep 2017
I am a shop manager in the building trade, I wanted to highlight directions to my depot
by mounting a 'road sign' at the end of the road directing people to us.
I used your products to mount the sign I made on the existing road sign poles.
Looks like it is an 'official sign' mounted properly with your product.
All good, would use again.
Eva Williams
Thu 24th Aug 2017
1. What made you choose to buy these products from SSP? Thank you for your response
2. What did you think of the service? 5 out of 5 for each
3. What did you think of the product? 5 out of 5 for each
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
5. Out of 5 (with 5 being great) how would you rate us? 5 out of 5 for each and quick delivery
Martyn Burford
Sun 10th Jul 2016
We chose SSP through a google image search. We literally looked for an image of what we were after, ignored all of the AliExpress stuff and found you.
The website was easy to use and for us to place the order. The follow up emails were prompt and gave us the information we needed.
I’m actually waiting for the product to arrive as we haven’t received the items as yet, but it did say five to seven days.
So far a four. Once the parts arrive and their quality proven, this will probably raise to be a five.
Ian Baller
Fri 15th Jan 2016
1. What made you choose to buy these products from SSP? after looking on search engines your site was most useful having the product I needed readily available
2. What did you think of the service? service was much better than expected, superfast delivery. I ordered one day it was here the next
3. What did you think of the product? not installed the product yet, but on inspection it looks ideal
4. Was the website easy enough to use? website was very easy to navigate
5. Out of 5 (with 5 being great) how would you rate us? 5+
Jill Jesson
Thu 27th Aug 2015
Excellent service from order to arrival
Andrew Chapman
Thu 20th Aug 2015
Thanks for all your help Danny - I've ordered the cover, locks, spare key and custom message.
Must say I was very impressed with the website layout, the way you guys use videos to showcase products and the responsiveness of your customer services. A refreshing contrast to my usual online experience!
Alison Junor
Thu 19th Feb 2015
We have just received the signs in yesterday. I spoke with Steven who is very pleased with the quality of the 5mph signs for the price paid. He is also pleased with the other caution signs, so thank you very much
Troy Pilkie Rodgers
Fri 21st Feb 2014
The service very friendly and were happy to ask questions about the product.
The product is exactly what we wanted and is doing the job required.
Keep up the good work!
Peter Isaacs
Mon 12th Nov 2012
The website was easily found using Google. Your site is well designed and locating the appropriate fasteners was straightforward.