Nick Sandy
Mon 13th May 2024
4. Would you recommend us?
Great company and they communicate which is just brilliant
Brian
Wed 7th Dec 2022
4. Would you recommend us?
Vas
Wed 16th Nov 2022
4. Would you recommend us?
Debbie
Wed 9th Nov 2022
4. Would you recommend us?
Kept in the loop and delivery arrived on time
andy mitchell
Thu 14th Apr 2022
4. Would you recommend us?
Brenda Simmonds
Thu 3rd Feb 2022
4. Would you recommend us?
Pete Morgan
Wed 12th Jan 2022
4. Would you recommend us?
Caitlin M
Wed 10th Feb 2021
1.What made you choose to buy these products from SSP? It was the website I was directed to use by my manager.
2.What did you think of the product? The stickers were high quality and looked good
3.What did we get right? Emails updating me with the process (order confirmation, delivery, etc) were helpful, and delivery was fast.
4.What could we improve? Nothing.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I didn’t deal with a specific individual.
Finally, out of 5 what would you rate us? I would rate you 5 stars for the reasons stated above. The customer service is really great, we will use your website again.
Mike N
Thu 24th Sep 2020
1)What made you choose to buy these products from SSP? looked like what we needed
2)What did you think of the product? after trying 1 piece we were impressed with quality
3)What did we get right?because it was expensive we asked for a discount for purchasing a few and you obliged.
4)What could we improve? nothing really
5)Is there anybody that you have dealt with that deserves a special mention in our team meeting? everybody we have dealt with have been very professional and efficient including the delivery
Finally, out of 5 what would you rate us? 5
B Ede
Fri 11th Sep 2020
I chose SSP for value and quality of products and both criteria were perfectly fulfilled.
I have no hesitation in giving SSP five out of five.
Andrew R
Wed 22nd Jul 2020
1.What made you choose to buy these products from SSP Direct?
The product details were clear and informative enabling me to determine which products were best suited for my needs.
I do not normally shop on-line but felt 'secure' in ordering from a locally based company.
I shared with others my positive experience plus many were taken with the Track and Trace book
2.What did you think of the product?
Very pleased with the products and matched the marketing descriptions.
3.What did we get right?
The process was smooth; confirmation and shipment information was customer focussed; marketing of products was clear and images were very helpful.
For not normally shopping online I did find the process customer orientated.
4.What could we improve?
Given that this was my first order I am not sure.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
I did not deal with a particular person but believe it would be helpful to the team to share my generic thinking and experience.
Hopefully this would be an encouragement given the challenges faced by all this year!
Finally, out of 5 what would you rate us?
5 out of 5
Hilary C P
Wed 10th Jun 2020
1 What made you choose to buy these products from SSP Direct? SSP Direct came up on a search & had the products we needed originally a few years ago.
2 What did you think of the product? Products are well made & ideal for our needs (Road signs)
3 What did we get right? Quality of customer service & speed of delivery. On two occasions we’ve needed signage at short notice. On the first occasion I rang up, got through easily & the order placed easily. Second time I used online chat. Again lots of help, great service & speedy next day delivery. Thank you.
4 What could we improve? Nothing
5 Is there anybody that you have dealt with that deserves a special mention in our team meeting? I’m afraid I can’t remember who I dealt with.
5 out of 5.
Vivienne R
Thu 12th Sep 2019
Good service thanks
Lesley J
Fri 15th Feb 2019
The customer service I received when ordering are signing in sheets was really good, it was a fast delivery after the order had gone through. Mark Hughes and Mike was the contacts I dealt with and they responded really quickly to any queries and placed the order efficiently.
Luke M.
Wed 4th Jul 2018
It was through an internet search that I found your company, in needing to buy a reflective post marker. Seeing photos on your website of the product in situation and having accurate measurements in millimetres was what made me decide to buy through SSP. The post marker wasn’t the cheapest available, but seemed the best choice and I’m pleased with the quality, thickness and rigidity of the metal sign. Also, the online purchasing process using a credit card was straight forward and it was really helpful having a sales invoice preferred for accounting purposes – this isn’t always the case from suppliers that I don’t hold accounts with, I often have to request this post sales from a customer services team.
Sharon G.
Tue 19th Jun 2018
1.What made you choose to buy these products from SSP? Parking sign
2.What did you think of the product? Excellent
3.What did we get right? You were able to alter the sign to my exact specification
4.What could we improve? I wasn’t sure if you could do this so perhaps making this clear on your website
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I did ring back a couple of times and spoke to a lady can’t remember her name but she was really helpful.
Finally, out of 5 what would you rate us? 5
Alexander McClintock
Tue 3rd Apr 2018
I bought because you had the product in stock at a price I could afford.
The product does its job.
Telephone help was very good.
Information on web site was incomplete (hence the need to phone).
I can’t remember the name of the lady I spoke to, but she knew the products, what could be done and made exceptional arrangements for me without fuss.
I have no need for an SSP app.
4/5
Kourosh Amiri-Garrousi
Mon 8th Jan 2018
Product:
1.What made you choose to buy these products from SSP? To mark my drive-way and gate posts.
2.What did you think of the product? Excellent.
Service:
3.What did we get right? Product quality and delivery time.
4.What could we improve? N/A
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.
Finally, out of 5 what would you rate us? 5.
Lisa Ashcroft
Fri 22nd Sep 2017
Great service, many thanks.
Mike Simmonds
Fri 16th Jun 2017
1. What made you choose to buy these products from SSP?
Could not find what I needed anywhere else and seemed good price
2. What did you think of the service?
Very good / efficient / fast delivery / well packaged
3. What did you think of the product?
As expected / hoped - highways quality signage / robust
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
Marking sign post uprights and height barrier uprights at the entrances to car parks
5. Out of 5 (with 5 being great) how would you rate us?
5
Sandy Aylen
Fri 24th Feb 2017
Why SSP? We chose to buy from SSP because we’d bought from you before and you were efficient and well-priced.
Service? Since I only ordered the signs the afternoon before they arrived, the delivery was unbelievably fast!
Product? Good to deal with a reliable company, even though our order was only a very small one this time.
Rating? Definitely 5 out of 5.
John Woods
Fri 21st Oct 2016
No complaints. Good service.
Stephen Peto
Tue 29th Mar 2016
1.What made you choose to buy these products from SSP? Satisfied with previous purchase
2. What did you think of the service? Service excellent
3. What did you think of the product? Product excellent
4. We are currently re-developing our website, what improvements (if any) would you like to see? Web site was fine for me
5. Do you think that having the option to pay through PayPal would be useful? Not fussed about Pay Pal
6. Out of 5 (with 5 being great) how would you rate us? Rating 5, Good product good prices
alan ashton
Thu 19th Nov 2015
1.What made you choose to buy these products from SSP?
Google search engine guided me to your web site and price seemed reasonable
2. What did you think of the service?
Excellent
3. What did you think of the product?
Not yet used to see if durable in UK weather
4. Was the website easy enough to use?
Yes
5. Out of 5 (with 5 being great) how would you rate us?
4 out 5 would be & if I had used and all goes well
John pritchard
Tue 5th May 2015
1. What did you think of the service? A1
2. What did you think of the product? VG
3. Was the website easy enough to use? GREAT
4. Out of 5 (with 5 being great) how would you rate us? 6
Stuart Joyce
Fri 20th Mar 2015
1. What did you think of the service?
Very good.
2. What did you think of the product?
Good idea – thinking now where I can use them more in my business.
3. Was the website easy enough to use?
Yes it was.
4. Out of 5 (with 5 being great) how would you rate us?
5.
Colin Smith
Tue 3rd Mar 2015
Thanks again for your help and great service
Alison Junor
Thu 19th Feb 2015
We have just received the signs in yesterday. I spoke with Steven who is very pleased with the quality of the 5mph signs for the price paid. He is also pleased with the other caution signs, so thank you very much
Kate Freeman Wilson
Sat 14th Feb 2015
1. What did you think of the service? Excellent
2. What did you think of the product? Havent seen the product as I’m not based in the office where it was delivered
3. Was the website easy enough to use? Very easy to use
4. Out of 5 (with 5 being great) how would you rate us? 5 , Gwyn was very helpful and couldn’t do enough to help me, many thanks
Gail Palmer
Fri 19th Dec 2014
I can’t comment on the product yet as this will not be installed for a couple of months. However, the speed of delivery was excellent (delivered the next day); your website is very good and your team were really helpful. So on the 3 points I can comment on, you are a 5 rating!
Colin Lemm
Mon 1st Sep 2014
The service was excellent, the website easy to understand and find things and simple to order. Items turned up the next day exactly as promised. If it's not broke don't try to fix it.
Kerry Hardie
Fri 17th May 2013
it was a very simple process to order online, quick and very easy to follow steps.. you offer a very fast, efficient and professional service.. the website was extremely easy to use and very quick. I would most definitely recommend you to a friend.
Paul Gray
Fri 8th Mar 2013
Brilliant service, no problems with my orders, super quick postage!
Ioan Davies
Wed 23rd Jan 2013
Stuff arrived today, all in good order, Thanks very much for the speedy supply, excellent service
David Cole
Thu 15th Nov 2012
Products were in stock with super fast delivery i.e. next day couldn't have asked for anything more... I particularly liked with the Pin Torx screws there is a link with the correct driver insert which is great as we are never too sure which insert goes with which size screws.
Mark Greaves
Wed 14th Nov 2012
Reasonable price, goods delivered on time